Reference Materials and Guides

Mercy Care Long Term Care publishes reference material and guides that will assist you in serving our members.  Our goal is to keep you well informed about our plan. 

• Abuse Potential Medication List Document Date: 01/07/2019
• Accessing the Gaps in Care Reports within Provider Deliverable Manager Document Date:  08/19/2020  
• ADHS Vaccine Newsletter - October 30, 2019
• Advance Directives and End of Life Provider Reference Guide Document Date:  05/22/2020 
• Appointment Availability Standards - Quick Reference Guide   Document Date:  06/29/2018 
• Arizona Opioid Prescribing Guidelines  Document Date:  06/27/2018   
• Arizona Rx Drug Misuse & Abuse Initiative  Document Date:  06/27/2018 
• Arizona Vaccine for Children (VFC) Operations Guide Document Date:  10/10/2018 
• Arizona Vaccine News, August 3, 2018 Document Date:  08/03/2018
• Behavioral Health Covered Services Provider Reference Guide  Document Date:  09/02/2020 
• Behavioral Health Residential Facility Requirements Document Date:  07/25/2019 
• ConnectCenter User Guide - Institutional Claims  Document Date:  06/23/2021
• ConnectCenter User Guide - Professional Claims Document Date:  06/23/2021
• Coronavirus - MCDPH - Provider Guidance Document Date:  02/04/2020 
• Coronavirus - MCDPH - At-Home Guidance Document Date:  02/04/2020 
• Coronavirus - MCDPH - Flyer for Providers Document Date:  02/04/2020 
• CVS Specialty Pharmacy Flyer Document Date:  01/31/2020 
• Easy Guide to Vaccine Requirements Document Date:  04/24/2019
• Gaps in Care Technical Specifications and PCP Billing Guide-2020 Document Date:  04/27/2020 
• Health-e Connections - E-Prescribing  Document Date:  06/27/2018  
• Hepatitis A Outbreak Resources Document Date:  06/03/2019 
• Home Visiting Referral Form Document Date:  07/09/2019 
• Home Visit Resources in Arizona Document Date:  07/09/2019 
• HPV Provider Information  Document Date:  12/03/2018 
• If At First You Don't Prescribe Booklet   Document Date:  06/29/2018  
• Important information about Narcan  Document Date:  03/31/17
• Lead Safety Phoenix Referral Form Document Date:  07/09/2019 
• Let's improve well-child visits together  Document Date:  06/29/2018   
• March of Dimes: Elimination of Non-Medically Induced (Elective) Deliveries Before 39 Weeks Gestational Age  Document Date:  06/27/2018   
• Measles Exposure in Arizona - Suspect, Isolate and Report Document Date:  08/21/2018
• Measles Public Fact Sheet (English) Document Date:  08/21/2018
• Measles Public Fact Sheet (Spanish) Document Date:  08/21/2018
• Measurement Year 2020 Tips for PCPs Updated:  06/22/2021
• Mercy Care Housing FAQ Document Date: 12/18/2018
• Mercy ClaimConnect  Document Date:  06/29/2018  
• OMI Alert Bulletin - Teenagers and Young Adults Overdosing on Counterfeit Pills Document Date:  12/24/2019 
• Pain management codes - prior authorization required through eviCore healthcare Document Date:  06/29/2018   
• Pandemic Vaccine Provider Onboarding Tool Document Date:  08/18/2021  NEW
• Patient Checklist  Document Date:  06/29/2018 
• Planning for COVID-19 Vaccine Delivery in Offices Document Date:  08/18/2021  NEW
• Provider and Patient Communication Guide Document Date:  12/18/2019 
• Provider Vaccine Booklet Document Date:  09/04/2019 
• School Immunization Requirements Document Date:  04/24/2019
• Testing for STDs Document Date:  08/30/2019
• Unlisted and Non-Specific CTP and HCPCS Codes Subject to Prepayment Review  Document Date:  06/29/2018  
  
• Virtual Doctors' Lounge  Document Date:  12/02/2020