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Health information exchange

Imagine more complete data. New labs and records only a few clicks away. Real-time alerts on hospital admissions and discharges for your high-needs patients. Better coordination of patient care with secure electronic messages, notes and records. These benefits explain why we’re partnering with Arizona’s health information exchange (HIE).

Benefits with no fees

Time and resources: One connection saves time and resources connecting to other providers, hospitals and labs with real-time data transfer.
New patient information: See current information and historical medical records. You can also query and download this information to the electronic health record (EHR).
Timely information to coordinate care: You can “subscribe” to a list of high-need patients and track them closely. Get real-time notice of up to 90% of hospital admissions, discharges and transfers (ADTs), as well as lab results and transcribed reports.
Secure communication: Get easy and secure exchange of patient information between providers, care team members and health care facilities with the DirectTrust-certified, HIPAA-compliant secure email system.

HIE services

HIE services

When you take part in the HIE, you get access to:

Alerts: Notifications sent to you based on a patient panel — a practice- or payer-provided list of patients you’d like to track. Alerts can be real-time or a daily/weekly summary. They include:
- Inpatient ADT alerts
- Emergency department (ED) visit alerts
- Ambulatory alerts (registration of a patient/member at an ambulatory facility or practice)
- Clinical and lab test result alerts   
- Patient Centered Data Home™ (PCDH) alerts (ideal when treating patients who travel to other states)

Direct email: Secure email accounts give registered users the ability to exchange patient-protected health information with other DirectTrust-certified email accounts. You can use direct email to receive alerts.
Portal: Secure web-based access allows you to see detailed patient data through an online portal.
Data exchange: Electronic interfaces between patient-tracking systems and the HIE. Data exchange services include unidirectional and bidirectional exchanges.
Clinical summary: A comprehensive Continuity of Care Document (CCD) with up to 90 days of the patient’s most recent clinical and encounter information. Summaries include:
- Automated clinical summary
- Query and response clinical summary 
- PCDH clinical summary

You can learn more about HIE.

Questions?

Check your provider manual for answers. Or contact us.