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Newsletters
Here are the First Tier, Downstream or Related Entity (FDR) newsletters. These apply to Mercy Care Advantage.
Notices
- 10/31/2023 Mercy Care's Preferred Laboratory Services (PDF): All Mercy Care plans
- 10/31/2023 Appointment Availability and Transportion Update (PDF): All Mercy Care Medicaid plans
- 10/30/2023 Revised Changes in COVID Vaccination Coverage (PDF): All Mercy Care plans
- 10/20/2023 Mercy Care Provider Manual - October 2023 (PDF): All Mercy Care Medicaid plans
- 10/20/2023 Maricopa County College Scholarships (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care and Developmental Disabilities
- 10/12/2023 Mercy Care is moving to a new building (PDF): All Mercy Care plans
10/9/2023 AHCCCS Provider Enrollment Portal (APEP) Reminder (PDF): All Mercy Care Medicaid plans
10/6/2023 Targeted Investments Program (TI 2.0) Reminder (PDF): All Mercy Care Medicaid plans
9/29/2023 Employment Webinar Series - October-November 2023 (PDF): All Mercy Care Medicaid plans
9/29/2023 Claim Dispute Reminder - September 2023 (PDF): All Mercy Care Medicaid plans
9/29/23 Applied Behavioral Analysis (ABA) Prior Authorization Request Form (PDF): All Mercy Care Medicaid plans
9/28/23 Maricopa County Sheriff's Office Request for Medical Records (PDF): All Mercy Care Medicaid plans
9/20/23 Improving Quality Scores through Remote EMR Access Update (PDF): All Mercy Care Medicaid plans
9/18/23 Outpatient Rehabilitation Therapy Modifiers Update (PDF): All Mercy Care plans
9/12/23 AHCCCS HCBS Workforce Scholarships (PDF): All Mercy Care Medicaid plans
9/8/23 AHCCCS Notice - Targeted Investments Program (TI 2.0) (PDF): All Mercy Care Medicaid plans
8/24/23 Updated Provider Financial Reporting Guide Correction (PDF): All Mercy Care Medicaid plans
8/23/23 Residential and Direct Care Worker Service Monitoring (PDF): All Mercy Care Medicaid plans
8/23/23 Incident, Accident, and Death Reporting (PDF): All Mercy Care Medicaid plans
8/10/23 Community Health Workers Survey (PDF): All Mercy Care Medicaid plans
8/7/23 2023 Vaccine for Children Re-Enrollment (PDF): All Mercy Care Medicaid plans
8/7/23 Billing Requirement Change for IC, 77, and 05 Provider Type Updates (PDF): All Mercy Care Medicaid plans
8/4/23 Mercy Care Provider Manual August 2023 (PDF): All Mercy Care Medicaid plans
7/25/23 Targeted Investment 2.0 Program (PDF): All Mercy Care Medicaid plans
7/17/23 Employment Webinar Series: August - September 2023 (PDF): All Mercy Care Medicaid plans
7/14/23 Electronic Tools Available - EDI/EFT/ERA (PDF): All Mercy Care plans
7/6/23 Non-Covered Prior Authorization Codes (PDF): All Mercy Care Medicaid plans
6/27/23 AHCCCS Notice - Audio Only Telehealth Change (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/27/23 High-Risk Fingerprint Clearance Background Check FAQs (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/26/23 2023 Prevention and Wellness Provider Outreach Manual is now available (PDF): All Mercy Care Medicaid plans
6/21/2023 Value Based Solutions (PDF): All Mercy Care Medicaid plans
6/21/23 Billing H217 and HQ Modifier (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/20/23 AHCCCS EPSDT Clinical Sample Templates (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/15/23 Members Diagnosed with Long Term COVID (PDF): All Mercy Care Medicaid plans
6/15/23 WIC Arizona Changes Effective 10/1/2023 (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI and Developmental Disabilities
6/8/23 Provider Webinars / 2023 HEDIS Webinars (PDF): All Mercy Care plans
6/5/23 EPSDT Back to School Campaign (PDF): All Mercy Care Medicaid plans
6/5/23 Sub-Acute Detox Facilities (PDF): All Mercy Care Medicaid plans
6/1/2023 AHCCCS Notice - SAMHSA's Extended Flexibilities (PDF) : Mercy Care ACC-RBHA, ACC-RBHA with SMI. Long Term Care and Developmental Disabilities
6/1/23 DCS Training - Successful Transition to Adulthood: (PDF): Mercy Care DCS CHP
6/1/23 Introducing Teledentistry (PDF): All Mercy Care Medicaid plans
6/1/23 Members who lose AHCCCS coverage may have continuity of care option (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI. Long Term Care, Developmental Disabilities and Mercy Care Advantage
5/31/2023 COVID-19 Post PHE Notice (PDF): All Mercy Care plans
5/25/2023 Serious Emotional Disturbance (SED) Eligibility Determination Notification (PDF): All Mercy Care plans
5/24/2023 Resources available for Individuals affected by the closure of a Sober Living Home or Residential Facility (PDF): All Mercy Care Medicaid plans
5/22/23 2023 Mercy Care Honors (PDF): All Mercy Care plans
5/18/23 Community Health Workers - ASU Partnership (PDF): All Mercy Care plans
5/17/23 Requests for Coverage Determinations, Appeals, Grievances and Complaints (PDF): All Mercy Care plans
5/17/23 Utilization Management Criteria Availability (PDF): All Mercy Care Medicaid plans
5/16/23 BHRF Facilities, ABHTH Facilities and Home Health Teams (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care and Developmental Disabilities
5/15/23 APS Energy Assistance Program (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care, Developmental Disabilities and Mercy Care Advantage
5/12/23 Start Fresh - Arizona's new expungement record sealing law (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care and Developmental Disabilities
5/9/23 Arizona Perinatal Psychiatry Access Line (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, and Developmental Disabilities
5/8/23 Abuse & Neglect Reminder Week 1 (PDF): Mercy Care Long Term Care
5/2/23 New Form - Prior Authorization - Clinical Trial Form (PDF): All Mercy Care Medicaid plans
5/1/23 Abuse & Neglect Prevention Task Force Seeks New Survey Input from Long Term Care Providers: Mercy (PDF): Mercy Care Long Term Care
4/27/23 Outside Outpatient Services while Members are in Behavioral Health Residential (PDF): All Mercy Care Medicaid plans
4/20/23 Claim Dispute Reminder Phone Number Correction - April 2023 (PDF): All Mercy Care Medicaid plans
4/19/23 Definitive Urine Drug Tests - HCPCS Codes G0480 - G0483 (PDF): All Mercy Care plans
4/19/23 New Form - Prior Authorization - SUD Residential Form (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI and Developmental Disabilities
4/18/23 AHCCCS Seeks Focus Group Volunteers on the Arizona Substance Use Disorder Treatment System (PDF): Mercy Care ACC-RBHA with SMI
4/18/23 AHCCCS Notice - Member Cost Sharing Suspension (PDF): All Mercy Care Medicaid plans
4/17/23 Annual Provider Survey Reminder (PDF): All Mercy Care plans
4/14/23 HIPPA Information (PDF): All Mercy Care plans
4/14/23 Employment Webinar Series - May - June 2023 (PDF): All Mercy Care Medicaid plans
4/13/23 Mercy Care EFT/ERA Registration Services (PDF): All Mercy Care plans
4/12/23 Learn how to use GrantConnect to Apply for AHCCCS ARP Program Award (PDF): All Mercy Care Medicaid plans
4/11/23 Federal Block Grant Out-Of-Home Services (PDF): Non-Title XIX/XXI Children
4/10/23 Beyond Labels: Reducing Stigma Related to Maternal Mental Health and Substance Use Disorder (PDF): All Mercy Care Medicaid plans
4/7/23 AHCCCS Update - ARP Program Awards Webinar (PDF): All Mercy Care Medicaid plans
4/5/23 AHCCCS Update - New Award System for HCBS Services in Arizona (PDF): All Mercy Care Medicaid plans
4/4/23 Updated Ambulatory Medical Records Review (AMRR) Tools (PDF): All Mercy Care Medicaid plans
3/31/23 Social Determinants of Health Diagnosis Code Billing Reminder (PDF): All Mercy Care plans
3/31/23 Elder Abuse Provider Requirements (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care and Developmental Disabilities
3/28/23 Mercy Care Provider Manual March 2023 Update (PDF): All Mercy Care Medicaid plans
3/10/23 On-line Provider Directory accuracy reminder March 2023 (PDF): All Mercy Care plans
3/10/23 Medicaid and Medicare Arizona Regulatory Compliance Addendum CYE22 (PDF): All Mercy Care plans
3/9/23 AzAHP Non-Delegated Roster and Practitioner Change Forms (PDF): All Mercy Care plans
3/9/23 Employment Service Update (PDF): Mercy Care Long Term Care and Developmental Disabilities
3/8/23 Intensive Treatment System (ITS) (PDF): Mercy Care ACC-RBHA with SMI
3/7/23 Annual Provider Survey (PDF): All Mercy Care plans
3/7/23 Eligibility verification (PDF): All Mercy Care plans
3/7/23 Perinatal Referral Form Updated (PDF): Mercy Care ACC-RBHA and ACC-RBHA with SMI
3/2/23 TAPI's Arizona Vaccine Congress IV (PDF): All Mercy Care plans
3/1/23 AHCCCS Memo - Dental Limit Eliminated for AI/AN Members (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care and Developmental Disabilities
3/1/23 COVID-19 Public Health Emergency Transition Roadmap (PDF): All Mercy Care plans
2/23/23 Claim Date Span Requirements (PDF): All Mercy Care Medicaid plans
2/22/23 Grievance and Appeals New Fax Number (PDF): All Mercy Care Medicaid plans
2/18/23 Mercy Care's Claims Processing Manual March 2023 Update (PDF): All Mercy Care plans
2/15/23 Appointment Availability Audit Notice (PDF): All Mercy Care Medicaid plans
2/14/23 Psychiatry for Non-Psychiatrists Conference (PDF): All Mercy Care plans
2/13/23 Let's Rise Initiative from the CDC (PDF): All Mercy Care plans
2/9/23 Reporting Suspicious Activities: All Mercy Care Medicaid plans
2/7/23 Medicaid resumes regular renewal process beginning April 1, 2023 (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care and Developmental Disabilities
1/27/23 Maricopa County Sheriff's Office (MCSO) - Jail Releases - Clarification around Amending (PDF): All Mercy Care plans
1/27/23 Maricopa County Sheriff's Office (MCSO) - Jail Releases (PDF): All Mercy Care plans
1/25/23 Mercy Care Available Referral Options (PDF): All Mercy Care plans
1/23/23 Mercy Care DCS CHP EPSDT Update (PDF): Mercy Care DCS CHP
1/17/23 Mercy Care Provider Outreach Manual: Select HEDIS, CMS Core and CMS Star Measures - 2023 (PDF): All Mercy Care plans
1/13/23 Dual Members - Non-Covered Medicare Services and Provider Types (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care and Developmental Disabilities
1/12/23 Service Delivery to I/DD Members (PDF): Mercy Care Developmental Disabilities
1/11/23 Utilization Management (PDF): All Mercy Care plans
1/6/23 AHCCCS Alerts Members to Target Activity (PDF): All Mercy Care Medicaid plans
1/5/23 Expansion of Evidence Based Programs in Gila & Pinal Counties (PDF): Mercy Care ACC-RBHA, Long Term Care, and Developmental Disabilities
1/2/23 Respecting Member Rights (PDF): All Mercy Care Medicaid plans
12/22/22 The Availity Provider Portal is now open to Mercy Care Providers: All Mercy Care plans
12/12/22 Upcoming Employment Webinars: All Mercy Care Medicaid plans
12/1/22 Lancets: One Touch Now Preferred: All Mercy Care Medicaid plans
11/22/22 New Subacute Detox Admission Form: All Mercy Care Medicaid plans
11/15/22 Behavioral Health Medical Records Review Audits - On Hold: All Mercy Care Medicaid plans
11/15/22 DME Required Modifiers: All Mercy Care plans
11/15/22 Additional information for the Request for Information for Pediatric Clinic: All Mercy Care Medicaid plans
11/15/23 Home and Community Based Settings (HCBS) Rules: Mercy Care Long Term Care
11/10/22 New Prepayment Policies: All Mercy Care plans
These notices are for providers who serve members in Mercy Care Advantage:
10/5/23 Care of the Diabetic Member Provider Webinar Date (PDF)
10/5/23 Colorectal Cancer Screening (COL) Provider Webinar (PDF)
10/5/23 Transitions of Care (TRC) Provider Webinar Date (PDF)
9/18/2023 Outpatient Rehabilitation Therapy Modifiers Update (PDF)
6/22/2023 2023 Mercy Care Advantage Model of Care Training and Attestation (PDF)
6/1/2023 Members who lose AHCCCS coverage may have continuity of care option (PDF)
5/31/2023 COVID-19 Post PHE Notice (PDF)
5/25/2023 Serious Emotional Disturbance (SED) Eligibility Determination Notification (PDF)
5/22/2023 2023 Mercy Care Honors (PDF)
5/17/2023 Requests for Coverage Determinations, Appeals, Grievances and Complaints (PDF)
5/5/2023 New HEDIS Guidelines for Blood Pressure Documentation (PDF)
4/19/2023 Definitive Urine Drug Tests - HCPCS Codes G0480 - G0483 (PDF)
4/17/2023 Annual Provider Survey Reminder (PDF)
4/14/2023 HIPPA Information (PDF)
3/31/2023 Social Determinations of Health Diagnosis Code Billing Reminder (PDF)
3/10/2023 On-line Provider Directory accuracy reminder March 2023 (PDF)
3/10/2023 Medicaid and Medicare Arizona Regulatory Compliance Addendum CYE22 (PDF)
3/9/2023 AzAHP Non-Delegated Roster and Practitioner Change Forms (PDF)
3/7/2023 Annual Provider Survey (PDF)
3/7/2023 Eligibility verification (PDF)
3/1/2023 COVID-19 Public Health Emergency Transition Roadmap (PDF)
2/18/2023 Mercy Care's Claims Processing Manual March 2023 Update (PDF)
2/13/2023 Let's Rise Initiative from the CDC (PDF)
1/27/2023 Maricopa County Sheriff's Office (MCSO) - Jail Releases - Clarification around Amending (PDF)
1/27/2023 Maricopa County Sheriff's Office (MCSO) - Jail Releases (PDF)
1/17/2023 Mercy Care Provider Outreach Manual: Select HEDIS, CMS Core and CMS Star Measures - 2023 (PDF)
1/11/2023 Utilization Management (PDF)
1/10/2023 New Medicare Part B Drug Step Therapy List Effective January 1, 2023 (PDF)
1/6/2023 Mercy Care Advantage (MCA) Provider Manual January 2023 Update (PDF)
12/22/2023 The Availity Provider Portal is now open to Mercy Care Providers (PDF)
12/15/2023 New Medicare Part D Requirements Effective January 1, 2023 (PDF)
11/15/2023 DME Required Modifiers (PDF)
11/10/2023 New Prepayment Policies (PDF)
Provisions and addendums
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