Reference materials and guides

Mercy Care publishes reference material and guides that will assist you in serving our members.  Our goal is to keep you well informed about our plan. 

• Abuse Potential Medication List Document Date: 01/07/2019
• Accessing the Gaps in Care Reports within Provider Deliverable Manager  Document Date:  02/22/2022  
• ADHS Vaccine Newsletter - October 30, 2019
• Advance Directives and End of Life Provider Reference Guide Document Date:  05/22/2020 
• Appointment Availability Standards - Quick Reference Guide  Document Date:  06/29/2018 
• Appropriate Billing for T1016 - Case Management Document Date:  08/02/2019   
• Arizona Opioid Prescribing Guidelines  Document Date:  06/27/2018
• Arizona Rx Drug Misuse & Abuse Initiative  Document Date:  06/27/2018 
• Arizona Vaccine for Children (VFC) Operations Guide Document Date:  10/10/2018   
• Arizona Vaccine News, August 3, 2018 Document Date:  08/03/2018
• Behavioral Health Covered Services Provider Reference Guide Document Date:  04/06/2022  NEW  
• Behavioral Health Residential Facility Requirements Document Date:  07/25/2019 
• ConnectCenter User Guide - Institutional Claims Document Date:  06/23/2021  
• ConnectCenter User Guide - Professional Claims Document Date:  06/23/2021  
• Coronavirus - MCDPH - Provider Guidance Document Date 02/04/2020 
• Coronavirus - MCDPH - At-Home Guidance Document Date:  02/04/2020 
• Coronavirus - MCDPH - Flyer for Providers Document Date:  02/04/2020 
• CVS Specialty Pharmacy Flyer Document Date:  01/31/2020 
• Easy Guide to Vaccine Requirements Document Date:  04/24/2019
• Gaps in Care Technical Specifications and PCP Billing Guide-2020  Document Date:  04/27/2020 
• Health-e Connections - E-Prescribing  Document Date:  06/27/2018  
• Hepatitis A Outbreak Resources Document Date:  06/03/2019
• Home Visiting Referral Form Document Date:  07/09/2019 
• Home Visit Resources in Arizona Document Date:  07/09/2019 
• HPV Provider Information  Document Date:  12/03/2018 
• If At First You Don't Prescribe Booklet   Document Date:  06/29/2018  
• Important information about Narcan  Document Date:  03/31/17
• Lead Safety Phoenix Form Document Date:  07/09/2019 
• Let's improve well-child visits together  Document Date:  06/29/2018   
• March of Dimes: Elimination of Non-Medically Induced (Elective) Deliveries Before 39 Weeks Gestational Age  Document Date:  06/27/2018   
• Measles Exposure in Arizona - Suspect, Isolate and Report Document Date:  08/21/201
• Measles Public Fact Sheet (English) Docment Date:  08/21/2019
• Measles Public Fact Sheet (Spanish) Document Date:  08/21/2019
• Measurement Year 2020 Tips for PCPs Updated:  06/22/2021
• Mercy Care Housing FAQ  Document Date: 12/18/2018
• Mercy Care Methodology for Behavioral Health Intake Medical Records Document Date:  08/07/2019 
• Mercy ClaimConnect  Document Date:  06/29/2018  
• Monitoring Parameters for Behavioral Health Medications Document Date: 11/24/2021
• OMI Alert Bulletin - Teenagers and Young Adults Overdosing on Counterfeit Pills Document Date:  12/24/2019 
• Pain management codes - prior authorization required through eviCore healthcareDocument Date:  06/29/2018   
• Pandemic Vaccine Provider Onboarding Tool Document Date:  08/18/2021  NEW
• Patient Checklist  Document Date:  06/29/2018
• Planning for COVID-19 Vaccine Delivery in Offices Document Date:  08/18/2021  NEW
• Provider and Patient Communication Guide Document Date:  12/18/2019 
• Provider Vaccine Booklet Document Date:  09/04/2019 
• School Immunization Requirements Document Date:  04/19/2019   
• Testing for STDs Document Date 08/30/2019 
• Unlisted and Non-Specific CTP and HCPCS Codes Subject to Prepayment Review  Document Date:  06/29/2018  
• Virtual Doctors' Lounge  Document Date:  12/02/2020