Reference materials and guides

Mercy Care publishes reference material and guides that will assist you in serving our members.  Our goal is to keep you well informed about our plan. 

• Abuse Potential Medication List Document Date: 01/07/2019
• Accessing the Gaps in Care Reports within Provider Deliverable Manager Document Date:  08/19/2020   
• Advance Directives and End of Life Provider Reference Guide Document Date:  05/22/2020 
• ADHS Vaccine Newsletter - October 30, 2019
• Appointment Availability Standards - Quick Reference Guide   Document Date:  06/29/2018   
• Appropriate Billing for T1016 - Case Management Document Date:  08/02/2019 
• Arizona Opioid Prescribing Guidelines   Document Date:  06/27/2018  
• Arizona Opioid Assistance and Referral Line: 1-888-688-4222
• Arizona Rx Drug Misuse & Abuse Initiative   Document Date:  06/27/2018  
• Arizona Vaccine for Children (VFC) Operations Guide Document Date:  10/10/2018
• Arizona Vaccine News, August 3, 2018 Document Date:  08/03/2018
• Behavioral Health Covered Services Provider Reference Guide Document Date:  09/02/2020  
• Behavioral Health Residential Facility Requirements Document Date:  07/25/2019 
• ConnectCenter User Guide - Institutional Claims Document Date:  06/23/2021
• ConnectCenter User Guide - Professional Claims Document Date:  06/23/2021
• Coronavirus - MCDPH Provider Guidance Document Date:  02/04/2020 
• Coronavirus - MCDPH At-Home Guidance Document Date:  02/04/2020 
• Coronavirus - MCDPH Flyer for Providers Document Date:  02/04/2020 
• Crisis/State-Only Membership Services Online  Document Date:  06/12/2019
• CVS Specialty Pharmacy Flyer Document Date:  01/31/2020 
• Easy Guide to Vaccine Requirements  Document Date:  04/24/2019
• Gaps in Care Technical Specifications and PCP Billing Guide-2020 Document Date:  04/27/2020 
• Health-e Connections - E-Prescribing   Document Date:  06/27/2018
• Hepatitis A Outbreak Resources Document Date:  06/03/2019 
• Home Visiting Referral Form Document Date:  07/09/2019 
• Home Visit Resources in Arizona Document Date:  07/09/2019 
• HPV Provider Information  Document Date:  12/03/2018 
• If At First You Don't Prescribe Booklet    Document Date:  06/29/2018  
• Important information about Narcan   Document Date:  03/31/17
• Lead Safety Phoenix Referral Form Document Date:  07/09/2019 
• Let's improve well-child visits together   Document Date:  06/29/2018   
• March of Dimes: Elimination of Non-Medically Induced (Elective) Deliveries Before 39 Weeks Gestational Age   Document Date:  06/27/2018  
• Measurement Year 2020 Tips for PCPs Updated:  06/22/2020
• Measles Exposure in Arizona - Suspect, Isolate and Report Document Date:  08/21/2018
• Measles Public Fact Sheet (English) Document Date:  08/21/2018
• Measles Public Fact Sheet (Spanish) Document Date:  08/21/2018 
• Mercy Care Housing FAQ Document Date: 12/18/2018
• Mercy Care Methodology for Behavioral Health Intake Medical Records Document Date:  08/07/2019 
• Mercy ClaimConnect   Document Date:  06/29/2018  
• Non-Title Enrollment Document Date:  06/14/2019 
• OMI Alert Bulletin - Teenagers and Young Adults Overdosing on Counterfeit Pills Document Date:  12/24/2019 
• Pain management codes - prior authorization required through eviCore healthcare Document Date:  06/29/2018   
• Pandemic Vaccine Provider Onboarding Tool Document Date:  08/18/2021  NEW
• Patient Checklist   Document Date:  06/29/2018 
• Planning for COVID-19 Vaccine Delivery in Offices Document Date:  08/18/2021  NEW
• Provider and Patient Communication Guide Document Date:  12/18/2019 
• Provider Vaccine Booklet Document Date 09/04/2019   
• School Immunization Requirements Document Date:  04/24/2019 
• Testing for STDs Document Date:  08/30/2019 
• Unlisted and Non-Specific CTP and HCPCS Codes Subject to Prepayment Review   Document Date:  06/29/2018  
• Virtual Doctors' Lounge  Document Date:  12/2/2020