Provider manual

Provider Manual

The Mercy Care Advantage Provider Manual contains important contact information and detailed processes and procedures for the care of our members. 

Compliance with processes and procedures outlined in the provider manual is considered part of your contactual obligation as a participating health care provider. 

If you have any questions regarding our Mercy Care Advantage Provider Manual, you can contact your Provider Relations Representative in the Provider Relations Department by calling 602-263-3000 or 800-624-3879. 

The provider manual is in the process of being broken out by chapters for your convenience and information finding ease.  To view the Mercy Care Advantage Provider Manual in its entirety, please click on the link.