Provider Manual

The Mercy Care Advantage Provider Manual contains important contact information and detailed processes and procedures for the care of our members. 

Compliance with processes and procedures outlined in the provider manual is considered part of your contactual obligation as a participating health care provider. 

If you have any questions regarding our Mercy Care Advantage Provider Manual, you can contact your Provider Relations Representative in the Provider Relations Department by calling 602-263-3000 or 1-800-624-3879. 

Mercy Care Advantage Provider Manual Updated: January 2022

Mercy Care Provider Outreach Manual: Select HEDIS, CMS Core and CMS Star Measures - February 2022