Augmentative and Alternative Communication

On 1/1/21, the Division of Developmental Disabilities (DDD) moved the administration of the Augmentative and Alternative Communication (AAC) covered benefit to the DDD health plans. 

All requests for services and devices that are initiated before January 1, 2021 are administered directly by DDD. All requests for services and devices that are initiated after January 1, 2021 will be administered directly by Mercy Care.

AAC, or speech generating devices, help when natural speech doesn't meet daily communication goals and needs. AAC devices are an AHCCCS covered benefit for members and needs Prior Authorization.

Click on the guide for more:

Member guide for Augmentative and Alternative Communication (AAC) Device Systems

Guía de Comunicación Aumentativa y Alternativa (AAC por sus siglas en inglés) de Mercy Care para Miembros


Advanced Therapy Solutions
690 E Warner Rd #105
Gilbert, AZ 85296
Counties Served: Maricopa, Pinal, Gila, Yavapai, Cochise, Pima and Yuma 

District Medical Group CRS
3141 N 3rd Ave, Suite 100
Phoenix, AZ 85013
Counties Served: Maricopa

Northern Arizona University
912 E. Riordan Ranch Rd., Bldg.27 A
P.O. Box 5630
Flagstaff, AZ 86011
Counties Served: Statewide 

Therapy One
108 W University Drive Mesa AZ 85201
Counties Served: Statewide

United Cerebral Palsy of Central Arizona
1802 West Parkside Lane
Phoenix, AZ 85027
Counties Served:  Maricopa

2330 W. University Dr. Ste. 20
Tempe AZ 85281
Phone: 480-835-9100
Fax: 480-835-9104