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Survey results for Mercy Care
Arizona Health Care Cost Containment System (AHCCCS) member surveys – AHCCCS conducts Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys on a regular basis to better understand member satisfaction with the contracted managed care organizations (MCOs) and/or member satisfaction with the overall AHCCCS health care delivery system.
AHCCCS Provider Survey Results – Learn about AHCCCS provider surveys.
AHCCCS Health Plan Report Card – Learn how members compare contracted health plans by line of business.
AHCCCS performance measure results – Learn about AHCCCS performance measures.
Mercy Care member and provider survey results
You can see or download the results of the Mercy Care member and provider surveys:
You can see or download the results:
2022 survey results
2022 Mercy Care Provider Satisfaction Survey (PDF)
2021 survey results
2021 Behavioral Health Member Survey (PDF)
2020 survey results
2020 Behavioral Health Member Survey (PDF)
2020 Mercy Care Acute Provider Satisfaction Survey (PDF)
2020 Mercy Care Acute PAC Provider Satisfaction Survey (PDF)
2020 Mercy Care LTC Provider Satisfaction Survey (PDF)
2020 Mercy Care LTC PAC Provider Satisfaction Survey (PDF)
2019 survey results
2019 Mercy Care Acute Provider Satisfaction Survey (PDF)
2019 Mercy Care Acute PAC Provider Satisfaction Survey (PDF)
2019 Mercy Care LTC Provider Satisfaction Survey (PDF)
2019 Mercy Care LTC PAC Provider Satisfaction Survey (PDF)
2017 survey results
2017 Mercy Care Acute Provider Satisfaction Survey (PDF)
2017 Mercy Care Acute PAC Provider Satisfaction Survey (PDF)
2017 Mercy Care LTC Provider Satisfaction Survey (PDF)
2017 Mercy Care LTC PAC Provider Satisfaction Survey (PDF)
2017 Behavioral Health Member Survey (PDF)
2016 survey results
2016 Mercy Care Plan Composite Member Survey Results (PDF)
2016 Mercy Care Plan Provider Survey Results (PDF)
2016 Mercy Care Plan Annual Assessment of Behavioral Healthcare and Services Survey (PDF)
2016 Mercy Maricopa Integrated Care Behavioral Health Member Survey (PDF)
2016 Mercy Maricopa Integrated Care Provider Satisfaction Report (PDF)
2015 survey results
2015 Mercy Care Plan Composite Member Survey Results (PDF)
2015 Mercy Care Plan Provider Survey Results: Acute (PDF)
2015 Mercy Care Plan Provider Survey Results: Long Term Care (PDF)
2014 survey results
2014 Mercy Care Plan Composite Member Survey Results (PDF)
2014 Mercy Care Plan Acute Provider Survey Results (PDF)
2014 Mercy Care Plan Long Term Care Provider Survey Results (PDF)
2013 survey results