Fraud, waste and abuse
Mercy Care takes fraud and abuse seriously. Protecting against fraud and abuse is everyone’s responsibility.
If you suspect fraud or abuse related to Mercy Care, you can report it by calling the Mercy Care Fraud Hotline at 1-800-810-6544.
Or, you can use the fraud and abuse reporting form below to submit it to Mercy Care online. Complete as much of the requested information as you can.
Note: Even if you provide your contact information, Mercy Care will keep your identity confidential.
You can also report fraud, waste and abuse directly to AHCCCS-OIG via phone, email or their website:
- If you suspect provider fraud, you can call 602-417-4045 or 1-888-ITS-NOT-OK (1-888-487-6686).
- If you suspect member fraud, you can call 602-417-4193 or 1-888-ITS-NOT-OK (1-888-487-6686).
- Send your information to AHCCCSFraud@azahcccs.gov
- Report your suspicions online at https://www.azahcccs.gov/Fraud/ReportFraud/