Effective with dates of service on or after January 1, 2015, DentaQuest will administer dental benefits for Mercy Care and Mercy Care Advantage.
All claims with a date of service on or after January 1, 2015 will be processed by DentaQuest. Claims for DentaQuest for January 1, 2015 and after dates of service need to be sent to the following claims address:
DentaQuest of Arizona, LLC – Attention: Claims P.O. Box 2906 Milwaukee, WI 53201-2906
If you have additional questions regarding your claims for DentaQuest, you may contact them directly at 844-234-9831. They will be happy to assist you.
You may also utilize DentaQuest’s Interactive Voice Response (IVR) system 24 hours a day, 7 days a week that provides up-to-date information regarding member eligibility, claim status, and much more. Benefits associated with this program and more detailed information regarding DentaQuest can be found in their Office Reference Manual.