Notices
Provider Notifications are designed to furnish you with any new or important communications from Mercy Care Advantage in order to assure you have the most up to date information from us.
Our Claims Processing Manual is located on the MCA Claims Information webpage. Many of our previously listed provider notifications are related to claims processing and have been incorporated into our Claims Processing Manual.
Please use the below links to review important information and current provider notifications.
- Workforce Development Training and Resource Site Document Date: 09/24/2020 NEW
- ProPat reminder Document Date: 09/23/2020 NEW
- Radiology Network Change Update Document Date: 09/23/2020 NEW
- Flu Vaccinations for the 2020-2021 Flu Season Document Date: 09/11/2020 NEW
- Mercy Care Advantage (MCA) vaccine coverage Document Date: 09/03/2020 NEW
- Accessing the Gaps in Care Reports within Provider Deliverable Manager Document Date: 08/24/2020 NEW
- Licensed Arizona Dentists - Request Your Free PPE by 08/31/2020 Document Date: 08/19/2020 NEW
- Preferred Interpreter Document Date: 07/24/2020 NEW
- Prior Authorization Changes Effective 8/1/2020 Correction Document Date: 07/14/2020
- Home assessment authorization requirements for Power Mobility Devices and Manual Wheelchairs Document Date: 06/29/2020 NEW
- Electronic Prescribing of Controlled Substances (EPCS) Click for Control trainings available Document Date: 06/17/2020 NEW
- CVS no-cost COVID-19 testing Document Date: 06/11/2020 NEW
- Suspension of Sequestration for Mercy Care Advantage Document Date: 06/09/2020 NEW
- Advance Directives and End of Life Care Provider Reference Guide Document Date: 05/26/2020 NEW
- COVID-19 Fraud Prevention Document Date: 05/15/2020 NEW
- Gaps in Care Technical Specifications and PCP Billing Guide-2020 Document Date: 04/27/2020
- CARES ACT Funding Document Date: 04/23/2020
- COVID-19 - Mercy Care Claims Processing Configuration Document Date: 04/21/2020
- Federal CARES Act Funding Notification Document Date: 04/02/2020
- COVID-19 Emergency Medical Coding Guidance from AHCCCS Document Date: 03/19/2020
- Paper and electronic (835) remit issues update Document Date: 03/18/2020
- COVID-19 Important Updates for Providers Document Date: 03/13/2020
- Mercy Care's Online Prior Authorization Search Tool (ProPat) Document Date: 02/21/2020
- Paper and electronic (835) remit issues Document Date: 02/21/2020
- TAPI: Recent outbreak of the Coronavirus Document Date: 01/24/2020
- Interpreter standards Document Date: 01/10/2020
- J3145 - Injection, testosterone undecanoate Document Date: 01/06/2020
- AzAHP Updated Credentialing Forms Document Date: 01/02/2020
- Chimeric Antigen Receptor (CAR) T-Cell therapy Document Date: 11/21/2019
- Mercy Care Advantage Flu and other Medicare covered vaccines reminder Document Date: 11/21/2019
- Social Determinants of Health Diagnosis Code Billing Document Date: 11/21/2019
- St. Luke's Medical Center to Close Document Date: 11/20/2019
- Vaping Related Repiratory Illness Document Date: 11/20/2019
- Phone Interpretation Services - Transitioning to Language Line Document Date: 11/11/2019
- Acute Skilled Nursing Facility authorization process change effective 11/1/2019 Document Date: 10/25/2019
- Provider Outreach Manual - Medicare Advantage Part C Star Measures Document Date: 10/08/2019
- New Medicare Card: Transition Period Ends January 1, 2020 Document Date: 09/05/2019
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Archived Mercy Care Advantage Notices
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- Change in Methodology for CMS PDPM Document Date August 15, 2019
- AzAHP Credentialing Forms Document Date August 12, 2019
- Revised - Interpretation Services completed in a physician's office Document Date August 8, 2019
- Prescription for Change Opioid Conference Document Date August 8, 2019
- Allergy Services Document Date August 2, 2019
- Enhanced Clinical Editing Processes Document Date July 23, 2019
- Health Advisory - Hepatitis A in Arizona Document Date June 11, 2019
- Mercy Care Advantage 2019 Model of Care Training Document Date May 17, 2019
- AHCCCS Electronic Visit Verification Provider Survey Document Date May 3, 2019
- Q&A for Optum Care Termination Document Date April 12, 2019
- Optum Care Termination April 30, 2019 Document Date March 29, 2019
- Acute Skilled Nursing Facility authorization process change Document Date March 13, 2019
- On-line Provider Directory accuracy Document Date March 13, 2019
- Public Health Agencies announced confirmed measles case in Pima County Document Date March 12, 2019
- Enhanced Billing for MCA Skilled Nursing Facilities Document Date March 1, 2019