Notices
Provider Notifications are designed to furnish you with any new or important communications from Mercy Care Advantage in order to assure you have the most up to date information from us.
Our Claims Processing Manual is located on the MCA Claims Information webpage. Many of our previously listed provider notifications are related to claims processing and have been incorporated into our Claims Processing Manual.
Please use the below links to review important information and current provider notifications.
- COVID-19 Emergency Medical Coding Guidance from AHCCCS Document Date: 03/19/2020 NEW
- Paper and electronic (835) remit issues update Document Date: 03/18/2020 NEW
- COVID-19 Important Updates for Providers Document Date: 03/13/2020 NEW
- Mercy Care's Online Prior Authorization Search Tool (ProPat) Document Date February 21, 2020 NEW
- Paper and electronic (835) remit issues Document Date February 21, 2020 NEW
- TAPI: Recent outbreak of the Coronavirus Document Date January 24, 2020 NEW
- Interpreter standards Document Date January 10, 2020 NEW
- J3145 - Injection, testosterone undecanoate Document Date January 6, 2020 NEW
- AzAHP Updated Credentialing Forms Document Date January 2, 2020 NEW
- Chimeric Antigen Receptor (CAR) T-Cell therapy Document Date November 21, 2019
- Mercy Care Advantage Flu and other Medicare covered vaccines reminder Document Date November 21, 2019
- Social Determinants of Health Diagnosis Code Billing Document Date November 21, 2019
- St. Luke's Medical Center to Close Document Date November 20, 2019
- Vaping Related Repiratory Illness Document Date November 20, 2019
- Phone Interpretation Services - Transitioning to Language Line Document Date November 11, 2019
- Acute Skilled Nursing Facility authorization process change effective 11/1/2019 Document Date October 25, 2019
- Provider Outreach Manual - Medicare Advantage Part C Star Measures Document Date October 8, 2019
- New Medicare Card: Transition Period Ends January 1, 2020 Document Date September 5, 2019
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Archived Mercy Care Advantage Notices
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- Change in Methodology for CMS PDPM Document Date August 15, 2019
- AzAHP Credentialing Forms Document Date August 12, 2019
- Revised - Interpretation Services completed in a physician's office Document Date August 8, 2019
- Prescription for Change Opioid Conference Document Date August 8, 2019
- Allergy Services Document Date August 2, 2019
- Enhanced Clinical Editing Processes Document Date July 23, 2019
- Health Advisory - Hepatitis A in Arizona Document Date June 11, 2019
- Mercy Care Advantage 2019 Model of Care Training Document Date May 17, 2019
- AHCCCS Electronic Visit Verification Provider Survey Document Date May 3, 2019
- Q&A for Optum Care Termination Document Date April 12, 2019
- Optum Care Termination April 30, 2019 Document Date March 29, 2019
- Acute Skilled Nursing Facility authorization process change Document Date March 13, 2019
- On-line Provider Directory accuracy Document Date March 13, 2019
- Public Health Agencies announced confirmed measles case in Pima County Document Date March 12, 2019
- Enhanced Billing for MCA Skilled Nursing Facilities Document Date March 1, 2019