Interpretation
An interpreter will help you and your provider talk to each other in your language at no cost. There are over 200 languages available, including American Sign Language (ASL):
- In person
- Over the phone
- By video
Tell your provider that you need language help ahead of time, so they can plan for your visit.
What kind of help can I get?
Scheduled service
You can ask for an interpreter when you schedule your visit or later. For telehealth visits, you can ask for ASL help in advance.
On-demand service
Don’t have an interpreter for your visit? Your provider can call our language line for help at any time. They will connect you by phone for in-person or telehealth visits. They can also get you ASL help by video for in-person visits.
Can I choose my interpreter?
You can choose your language and interpreter’s gender. Then you'll get an interpreter based on your needs.
Do any providers speak my language?
Visit our find a provider page and check “Providers who speak your language.”
Translation
Translators take written words in one language and write them in another. You can find materials in other languages:
- On our website you can see Español and other language translations for any page.
- In your member materials you will find our member handbook and other guides in the language you need on our materials and forms page.
Easier-to-read materials
- Large print: If you have vision problems, you can get your member materials in large print or braille.
- Other formats: You can also get some info, like the member handbook, in other formats, like CDs. Just call us at ${MCA_MS_phone_1} or ${MCA_MS_phone_2} (TTY 711). We're here for you ${MCA_MS_hours}.
Need more info?
Check the language help section of our community resource guide.
Not yet a member?
Call Member Services at 602-586-1730 or 1-877-436-5288 (TTY 711). We’re here for you 8 a.m. to 8 p.m., 7 days a week.
H5580_26_062_C
Need more language help?
Call Member Services at ${MCA_MS_phone_1}or ${MCA_MS_phone_2} (TTY 711). We’re here for you ${MCA_MS_hours}.