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Member portal and app

You can do so much more with your health plan when you create an account in your member portal. Just log in to manage your plan benefits and health goals. Or use your Mercy Care app to take your benefits on the go.

Log in

Not yet a member?

Call Member Services at 602-586-1730 or 1-877-436-5288 (TTY 711). We’re here for you 8 a.m. to 8 p.m., 7 days a week.

Benefits at your fingertips

Benefits at your fingertips

You can do a lot inside your member portal. Just log in. Then, you can: 

  • See your member ID card or ask for a new one
  • Ask to change your primary care physician (PCP)
  • Update your contact info
  • Track your health goals
  • See the status of your claims
  • Look up prescription medications 
  • Find a provider or pharmacy in your area 

Download your Mercy Care app

Always on the go? No problem. The app gives you all the benefits of your member portal anytime, anywhere. Check out health resources, send us questions and more. Just download the app from the Apple App Store® or the Google Play™ store.


And check out this helpful mobile app guide (PDF)


Need a phone? 

Apply for monthly mobile phone services or a smartphone at no cost through the government Affordable Connectivity Program.


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Call Member Services at ${MCA_MS_phone_1} or ${MCA_MS_phone_2} (TTY 711).  We’re here for you ${MCA_MS_hours}. Be sure to have your member ID and email address ready.