Contact Us

If you are a Mercy Care Advantage plan member, please contact us to let us know if you need help with:

  • Understanding your health plan and covered benefits
  • Finding a doctor or hospital in our network or to request a provider directory (you can also find a provider online)
  • A copy of plan materials (Evidence of Coverage, Formulary, Provider/Pharmacy Directory)
  • Finding an interpreter
  • Getting information about behavioral health services
  • Scheduling a ride to or from a health care appointment

Mercy Care Advantage Member Services
602-586-1730 or 1-877-436-5288 (TTY 711)
8:00 a.m. – 8:00 p.m., 7 days a week.

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Last Updated: 10/4/2019