Contact Us

If you are a Mercy Care Advantage plan member, please contact us to let us know if you need help with:

Understanding your health plan and covered benefits
Finding a doctor or hospital in our network or to request a provider directory (you can also find a provider online)
A copy of plan materials (Evidence of Coverage, Formulary, Provider/Pharmacy Directory)
Finding an interpreter
Getting information about behavioral health services
Scheduling a ride to or from a health care appointment

Mercy Care Advantage Member Services
602-586-1730 or 1-877-436-5288 (TTY 711)
8:00 a.m. – 8:00 p.m., 7 days a week.

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Last Updated: 10/4/2019