LTC for Members

Thank you for choosing Mercy Care. We look forward to helping you meet your health care needs.

Support when it matters most

Mercy Care is proud to continue to serve Long Term Care members in Maricopa, Gila, Pima, and Pinal counties. As a Mercy Care Long Term Care member you receive benefits as part of the Arizona Long Term Care System (ALTCS) program. Our top priority is giving you the best service we can.

Member Services

We can answer your questions about benefits, help with finding or choosing a doctor, and solve problems in getting health care services.

Mercy Care Long Term Care member services representatives are available to help you Monday-Friday, 7 a.m. - 6 p.m. Please call 602-263-3000 or toll-free 1-800-624-3879 (TTY/TDD) 711.