Mercy Care Advantage (HMO SNP)

Get extra benefits at no extra cost!

Call today to learn more:
602-414-7630 or 1-866-571-5781 (TTY 711)
8:00 a.m. – 5:00 p.m., Monday - Friday

Mercy Care Advantage is an HMO SNP with a Medicare contract and a contract with the Arizona Medicaid Program. Enrollment in Mercy Care Advantage depends on contract renewal. Mercy Care Advantage provides Medicare services and benefits to people who are eligible for both Medicare Parts A and B and Medicaid assistance from the Arizona Health Care Cost Containment System (AHCCCS). Because Mercy Care Advantage is a Medicare Special Needs Plan, our plan benefits and services are designed for people with special health care needs.

2020 Eligibility and Service Area

You may qualify for Mercy Care Advantage if you:

  • Have both Medicare Part A and Part B
  • Are eligible for AHCCCS Medicaid
  • Do not have End-Stage Renal Disease (ESRD). There are limited exceptions.
  • Live in our geographic service area. In 2020, our service areas for the following Medicaid programs include:
    • AHCCCS Complete Care (ACC) - Gila, Maricopa and Pinal counties
    • AHCCCS ALTCS - Gila, Maricopa, Pima and Pinal counties
    • Arizona Division of Developmental Disabilities - All counties in the State of Arizona

Additional 2020 Benefits and Features

To learn more, you can view our “Benefits at a Glance” brochure for a quick look at the benefits available through Mercy Care Advantage in 2020.  

We offer a $0 plan premium, plus benefits such as:

  • Dental
  • Vision
  • Hearing
  • Over-the-counter (OTC) items and more!

View the Benefits at a Glance brochure - English| Español

To see more detailed plan benefits and cost sharing information, please view our Mercy Care Advantage Summary of Benefits English| Español.

Questions or Ready to Enroll?  It's easy! Just call:
602-414-7630 or 1-866-571-5781 (TTY 711)

Make a no-pressure appointment with a representative! We can meet at your home to see if Mercy Care Advantage is right for you. We will:

  • Explain Mercy Care Advantage benefits and answer all your questions
  • Check if your doctors and hospital are in our network
  • Review your medications to see if they are covered

Please gather together the following documents:

  • Your Medicare card
  • Your AHCCCS Medicaid card
  • A list of all your medications and doctors

You can also fax or mail us a completed enrollment form. Instructions are included to assist you in completing the form.

Enrollment form instructions - English| Español

Enrollment form - English| Español

Please fax your completed enrollment form to 602-431-7499 or mail it to:

Mercy Care Advantage
DEPT: PHN-110-03
PO Box 61718
Phoenix, AZ 85082-9961

Last Updated: 12/23/2019