Fraud, waste and abuse

Mercy Care takes fraud and abuse seriously. Protecting against fraud and abuse is everyone’s responsibility.

If you suspect fraud or abuse related to your Mercy Care coverage, you can report it by calling the Mercy Care Fraud Hotline at 1-800-810-6544.

Or, you can use the fraud and abuse reporting form below to submit it to Mercy Care online. Complete as much of the requested information as you can.
Note: Even if you provide your contact information, your identity will be kept confidential.

You can also report fraud, waste and abuse directly to AHCCCS-OIG.

If you suspect provider fraud, you can call 602-417-4045 or 1-888-ITS-NOT-OK (1-888-487-6686).
If you suspect member fraud, you can call 602-417-4193 or 1-888-ITS-NOT-OK (1-888-487-6686).

Or, you can submit information about suspected fraud, waste and abuse to AHCCCS.

By email at AHCCCSFraud@azahcccs.gov
On the AHCCCS OIG website at https://www.azahcccs.gov/Fraud/ReportFraud/

* Required Fields

Fraud and Abuse Reporting Form

Please correct the errors below before submitting the form.

* Choose a Health Plan

* I suspect (Name)

of fraud or abuse.

* This person's address is

* City

* State

Zip Code

* Is this a doctor or health care facility?

If so, what is the name of the doctor’s practice or health care facility?

What is the phone number?

* Please tell us why you suspect this person of wrong doing. For example, what did the person do, when did it happen, etc.?

Optional information: You don’t need to give us your name or contact information. But if you do, we’ll keep it confidential. You can also choose to give us just your contact information and not your name.

If you choose not to give your contact information, our review will be only about the information you’re reporting. It’s important that you give us as much information as you can. It will help us do a complete and correct investigation.

First Name

Last Name

Street Address

City

State

Zip Code

Phone (No spaces or dashes necessary)

Ext

Email Address