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Care and disease management

Our care managers are here for you. They understand health conditions and can help children and youth get the care they need. Their health needs determine the level of care management.

Managing chronic conditions?

Some health issues need more care. If a child has chronic conditions, a care manager can help you get the treatment they need to feel better. 
 

Care managers can help manage conditions like:

  • Asthma 
  • Cancer 
  • Depression or anxiety
  • Diabetes
  • Hemophilia
  • HIV
  • Neonatal abstinence syndrome (NAS) 

What does a care manager do?

What does a care manager do?

A care manager can help you learn how to manage health care needs of children and youth. Care managers work with caregivers to make a plan of care that fits their goals. 

How care managers can help

They can help you:

  • Find and address any unmet needs
  • Find a primary care physician (PCP)
  • Find specialists and behavioral health services near home
  • Get rides to your doctor, pharmacy or hospital
  • Get medical and dental services, supplies and equipment
  • Find community resources and educational materials
  • Get the services you need

Your care manager works with:

  • Caregivers
  • Providers
  • DCS team members

Your care manager usually works with you by phone. They’ll ask about your health and care needs. You can have family and others present, if you’d like them to take part.

Care managers work closely with caregivers. We’ll reach out to you within the first 30 days of enrollment. We’re here to support you. This includes making sure you can complete the required appointments for children and youth.

Learn more about care management 

Just call us at ${MS_phone_1} or ${MS_phone_2} (TTY 711). We’re here for you ${MS_hours}.

Questions?

Call Member Services at ${MS_phone_1} or ${MS_phone_2} (TTY 711) We’re here for you ${member_services_hours}.