COVID-19 information and resources

Mercy Care wants our members and families to have the most current and accurate information available about COVID-19. You can learn more about what to do to keep yourself and your family healthy at the CDC website.

Click on topics below

About COVID-19

Variants of the virus

Prevent getting sick

If you are sick or caring for someone who is sick

Vaccine information  

The best way to prevent getting very sick from COVID-19 and variants is to get vaccinated.

Who is eligible for a vaccine? Everyone 6 months and older is eligible for a COVID-19 vaccine.

Find vaccination sites across Arizona at You can use the filter on the left side of the map to find locations with the pediatric COVID-19 vaccine.

Anyone without computer access or who needs extra help registering can call 2-1-1.

Veterans can also take advantage of vaccination opportunities at the Phoenix VA, read details at

COVID-19 tests

If you need a test now, schedule an appointment at a testing site:

Scams related to COVID-19: You can protect yourself

Mercy Care hosted a community forum on ways fraudsters are using COVID-10 to try to steal your personal information and scam you out of money. We discussed ways you can protect yourself and report incidents of suspected fraud, waste and abuse. You can view the presentation:

COVID-19 and Fraud, Waste and Abuse: A Special Presentation

Crisis Services

If you or a loved one are facing a behavioral health crisis, you can call one of the crisis lines serving all of Arizona. Someone is available 24 hours day, 7 days a week to provide crisis intervention, support and referrals. You should always call 911 in life threatening situations.

Central Arizona Crisis Line (serves Maricopa County):
602-222-9444 or 1-800-631-1314 (toll-free)
TTY: 602-274-3360 or 800-327-9254

Northern Arizona Crisis Line (serves Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties):

Southern Arizona Crisis Line (serves Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz, and Yuma Counties or the San Carlos Apache Reservation):

Gila River and Ak-Chin Indian Communities:

Salt River Pima Maricopa Indian Community:

You can also reach out to your provider, therapist or clinical liaison during a non-life threatening behavioral health situations. Or, you can call the crisis line.

When you call, crisis line staff will review your situation. They'll help you find the best possible solution for your behavioral health needs. And, transportation maybe available for you during a behavioral health crisis.