Mercy Care/Community resources

Community Resources

If you need help finding a place to live, getting food or buying school clothes for your children, you can call 2-1-1 or 1-877-211-8661. Or, you can visit

Tobacco Cessation: Many people have quit using tobacco through the programs offered by the Arizona Smokers Helpline (ASHLineASHline) and tobacco cessation medication. You can double your chances of quitting successfully if you get coaching and tobacco cessation medication. ASHLine can also help you cut back on your use of tobacco. It also provides information to help protect you and your loved ones from second hand smoke. You can also talk to your PCP. There are several no cost resources available, including Quit Coaching.


  • Community Resource Guide English | Spanish A guide to general and local resources for individuals and families.

  • Expanding employment services (for ACC/DDD/LTC members) English A brochure that explains supported employment services for members. It includes a list of where members can access services.

  • General Mental Health/Substance Abuse Resource Guide (for ACC/DDD/LTC members)  English | Spanish A listing of services and supports available for adults with general mental health and/or substance abuse (GMH/SA) issues.

  • Women's Services Directory English | Spanish   A guide to substance abuse and mental health support services. Agencies in this directory provide treatment and other services to eligible women.  

  • Your Roadmap to Children's Behavioral Health Care EnglishSpanish  A helpful infographic that outlines how you can identify mental health concerns in your child and how you can start the journey to getting them the care they need.
  • Children's Behavioral Health Flyer English/Spanish This flyer can help you get a child connected to behavioral health services and supports.
  • Foster Care Guide English | Spanish A booklet that helps parents/caregivers navigate the behavioral health system and understand children's needs.



Home Visit Resources 

  • Strong Families AZ is a network of free home visiting programs that helps families raise healthy children ready to succeed in school and life. The programs focus on pregnant woman and families with children birth to age 5.
    • Arizona Health Start - For women who are pregnant or have a child under 2 years old
      • If you are pregnant or a mother facing challenges, it’s important to know that someone can help you. Arizona Health Start is here to help. Our home visitors can connect you with a variety of community organizations that provide health care, education, parenting resources, and application assistance for other programs. We will get to know you and your family, so we can help you get the resources you need. We understand your culture, because we live in your community. We also understand what you’re going through, because we’ve helped families just like yours.
    • Early Head Start - For families with children under 5 years old
      • Head Start (for children 3-5) and Early Head Start (pregnant women and children 0-3) has a variety of program and service delivery options including Center Base, Home-Base, Combination (Home & Center) or Family Child Care.  Each program incorporates an individualized approach to high-quality services for low-income pregnant women and children age birth to five. Families receive support and guidance from Head Start staff to become self-sufficient.
    • Healthy Families Arizona - For families with an infant under 3 months old
      • Everyone who is having a baby can feel overwhelmed. It’s important to know that it’s ok to ask for help, especially if you’re experiencing a number of challenges. Healthy Families Arizona is a free program that helps mothers and fathers become the best parents they can be. A Home Visitor will get to know you, and connect you with services based on your specific situation. To initiate services, please directly contact any of the service providers serving the area where you reside.
    • Nurse-Family Partnership - For first-time mothers less than 28 weeks pregnant
      • Children don’t come with an instructional guide. So it’s only normal that new mothers face challenges and doubt. In times like these, someone is here to help you. Nurse-Family Partnership is a community healthcare program that will connect you with a nurse home visitor. Through the visits, you will learn how you can best care for your child.
    • Parents As Teachers - For families with a child on the way or under 5 years old
      • Your children have so much potential. As a parent, you have a unique opportunity to be their first teacher. That’s because most brain development occurs in the first few years of life, and you can make a difference. Parents As Teachers will show you how. Our Home Visitors will provide you with resources appropriate for your child’s stage of development. Through Parents As Teachers, you’ll develop a stronger relationship with your child and help prepare them for academic success.
    • Family Spirit - For Native American families with children under 3 years old
      • The Family Spirit Program is a culturally tailored home-visiting intervention delivered by Native American paraprofessionals as a core strategy to support young Native parents from pregnancy to 3 years post-partum. Parents gain knowledge and skills to achieve optimum development for their preschool age children across the domains of physical, cognitive, social-emotional, language learning, and self-help.
    • High Risk Perinatal/ Newborn Intensive Care Program - For families with newborns who have been in intensive care
      • The High Risk Perinatal Program/Newborn Intensive Care Program (HRPP/ NICP) is a comprehensive, statewide system of services dedicated to reducing maternal and infant mortality. The program provides a safety net for Arizona families, to ensure the most appropriate level of care surrounding birth as well as early identification and support for the child’s developmental needs.
    • SafeCare - For families with a child under 5 years old
      • Let professional and highly trained home visitors support you and your family on your journey to success.  Utilizing the nationally recognized SafeCare model, you will receive weekly visits that are divided into core focus areas:  parent-child interaction, health and home safety.  In each focus area or module, you will build on and strengthen your skills through a variety of interactive sessions.
  • Parents Partners Plus
    • Partners with trusted, established nonprofit and advocacy organizations to help give your child his or her best possible chance at a happy, healthy future. If you have questions, concerns or needs as far as breastfeeding, fighting postpartum depression, child-rearing or otherwise transitioning into life as a parent, our representatives can connect you with critical resources.
  • Birth to 5 Helpline - (877) 705-KIDS

    Free service available to all Arizona families with young children, as well as parents-to-be, with questions or concerns about their infants, toddlers and preschoolers. Call to speak with an early childhood specialist, on duty Monday through Friday from 8:00 a.m. to 8:00 p.m. You can also leave a voicemail or submit your question online anytime.

  • Fussy Baby Program

    • The Fussy Baby program is a component of the Birth to Five Helpline and provides support for parents who are concerned about their baby’s temperament or behavior during the first year of life. Our clinicians will work with you to find more ways to soothe, care for, and enjoy your baby. We’ll also offer ways to reduce stress while supporting you in your important role as a parent.

  • First Things First - (602)771-5100 or (877)803-7234

    • Partners with families and communities to help our state’s young children be ready for success in kindergarten and beyond.

  • Southwest Human Development - (602)266-5976

    • Works with families from pregnancy through the first 5 years of life to become the best parent you can be.


Maricopa County Lead Safe Phoenix Partnership - Provides the following services to families enrolled in the Lead Safe Phoenix program:

Home Visitation

  • Lead blood testing for children under 6 years of age
  • Environmental assessment of the home to enhance the health and safety of the children in the home
  • Education on the prevention of lead poisoning
  • Screening and referral to community resources as needed

Community Education and Outreach

  • Education regarding lead hazards and lead poisoning prevention to target populations (pregnant women, households with children under six) within Lead Safe Phoenix eligible zip codes
  • Education to home visiting program staff working within the Lead Safe Phoenix target zip codes