Clinical Guidelines
To help provide our members with consistent, high-quality care that utilizes services and resources effectively, we have chosen certain clinical guidelines to help our providers. These are treatment protocols for specific conditions as well as preventive health guidelines.
These guidelines are intended to clarify standards and expectations. They should not:
- Come before the provider's responsibility to treat a member based on their needs.
- Substitute as orders for treatment of a member.
- Guarantee coverage or payment for the type or level of care proposed by a provider.
We have adopted these guidelines for:
To learn more about the guidelines and to access helpful tool kits on treating various behavioral disorders, follow the links below:
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Arizona opioid prescribing guidelines
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Clinical guidelines for the treatment of children
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If you are a pediatrician or family medicine practitioner working with children, make sure you fully understand the Early Periodic Screening, Diagnosis and Treatment (EPSDT) Program and are familiar with the Childhood Immunization Schedule.
- EPSDT Program: To help ensure children under age 18 get the screenings and preventive care they need, please refer to the EPSDT Periodicity Schedule.
Childhood Immunization Schedule
Well Visit Codes for EPSDT Members
Well-Visit Ages New Patients
CPT Codes
ICD-10 Codes
Well-Visit Ages Established Patients
CPT Codes
ICD-10 Codes
Infant (Younger than 1 Year)
99381
Z00.110 Z00.111 Z00.121 Z00129
Infant (Younger than 1 Year)
99391
Z00.110 Z00.111 Z00.121 Z00.129
1-4 Years
99382
Z00.121 Z00.129
1-4 Years
99392
Z00.121 Z00.129
5-11 Years
99383
Z00.121 Z00.129
5-11 Years
99393
Z00.121 Z00.129
12-17 Years
99384
Z00.121 Z00.129
12-17 Years
99394
Z00.121 Z00.129
18 Years or Older
99385
Z00.00 Z00.01
18 Years or Older
99395
Z00.00 Z00.01
- For information on Immunizations, Codes to Identify Well-Child Visits, Screenings, Resources and Forms, Division of Developmental Disabilities, and Dental Care, refer to Mercy Care’ Provider Outreach Manual: EPSDT.
- Websites below provide an extensive list of pediatric conditions and treatments
For additional Clinical Practice Guidelines and comprehensive list of Preventative Screening tests please look here.
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Clinical guidelines for the treatment of adults
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As patients age, it remains important that we catch diseases as early as possible to be able to provide the best care that can lead to the best possible outcomes. Learn more about preventive and treatment guidelines for specific conditions in adults.
- Adult immunization schedule: Don’t forget – kids aren’t the only ones who need immunizations. Make sure adult members are up-to-date on their influenza, Hepatitis A and B, MMR and other vaccines. For Immunizations, CDC Guidelines and additional Clinical Practice Guidelines, please look here.
- Community-Acquired Pneumonia (CAP) Clinical: The CAP Clinical Guidelines is to develop an integrated approach to the outpatient management of CAP with an emphasis on prevention, early detection and patient education. View guidelines from the Infectious Diseases Society of America website and American Thoracic Society Consensus.
- HIV guidelines: Mercy Care advises providers to refer to the guidelines and resources provided by the National Institutes of Health on its website.
For a comprehensive list of Preventative Screening tests please look here.
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Treating behavioral health disorders in children
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If you are treating children with behavioral health disorders, Mercy Care offers a variety of resources related to anxiety, depression, ADHD, and children with special needs.
- For the AHCCCS Behavioral Health System Practice Tools: Working with Birth Through Five Population Practice Tool, please look here.
- For Clinical Practice Guidelines on ADHD, please look here.
- This website provides helpful resources and trainings for families already providing or considering foster care or adoption
- Websites below provide helpful resources for families raising a special needs kids and the referral guidance to a healthcare professionals:
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Treating behavioral health disorders in adults
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The following resources are intended to help healthcare providers to screen, diagnose and treat behavior health disorders in adults.
Click each link for the Clinical Practice Guidelines on: