Workforce Development
Mercy Care's Workforce Development department values collaborative, transparent knowledge sharing. We are dedicated to providing effective, high-quality training to our provider community. We’re here to help our providers meet the needs of our members and support them on their road to recovery and resiliency.
Our team is comprised of experienced professionals. We modify our training offerings and teaching styles to meet the roles, duties, operations, regulations and needs of those in our programs. We offer scheduled face-to-face trainings, scheduled conference-call trainings, and self-directed technology-based trainings.
For more information regarding any questions you may have, you can e-mail WFD@MercyCareAZ.org. Please allow us one to five business days for us to process your request.
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Provider Relations Webinars
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To view previously presented Provider Relations Webinars, please click on the corresponding link:
- Prior Authorization Updates Webinar Webinar Date: 09/27/2018
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Computer Based Training
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Computer Based Training course are in the process of being developed.
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AHCCCS Back to Basics
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The following AHCCCS Back to Basics courses are available for your review.
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Other PowerPoints/Presentations
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Other power point presentations include: