Reference materials and guides

Mercy Care Advantage publishes reference material and guides that will assist you in serving our members.  Our goal is to keep you well informed about our plan.  

• Accessing the Gaps in Care Reports with Provider Deliverable Manager Document Date: 8/19/2020  NEW
• Advance Directives and End of Life Provider Reference Guide Document Date:  05/22/2020 
• Arizona Rx Drug Misuse & Abuse Initiative Document Date: 6/27/2018
• Arizona Opioid Prescribing Guidelines Updated 6/27/2018
• Caring for Older Adults Document Date: 7/5/2018
• CDC Guideline for Prescribing Opioids for Chronic Pain Document Date: 6/27/2018
• Colorectal Cancer - How to increase preventive screening rates in practice Updated: 6/27/2018
• Controlled Substances Prescription Monitoring Program Document Date: 6/27/2018
• Coronavirus - MCDPH Provider Guidance Document Date:  02/04/2020 
• Coronavirus - MCDPA At-Home Guidance Document Date:  02/04/2020 
• Coronavirus - MCDPA Flyer for Providers Document Date:  02/04/2020 
• Credentialing/Recredentialing Process Document Date: 6/28/2018
• Gaps in Care Technical Specifications and PCP Billing Guide-2020 Document Date: 04/27/2020 
• HEDIS Record Submission using the Mercy Care Web Provider Portal Document Date: 12/18/2018
• Health-e Connections - E-Prescribing Document Date: 6/27/2018
• If At First You Don't Prescribe Booklet Document Date: 6/28/2018
• Maricopa County Resource Center website Updated: 11/29/2017
• Mercy ClaimConnect Flyer Document Date: 6/28/2018
• Narcan Nasal Spray - Opioid Overdose Response Instructions Document Date: 6/27/2018
• Pain Management Codes - Prior Authorization Required Through eviCore Healthcare Document Date: 6/28/2018
• Provider and Patient Communication Guide Document Date:  12/16/2019
• Sign Up to Save Lives Document Date: 6/27/2018
• Unlisted and Non-Specific CPT and HCPCS Codes Subject to Prepayment Review Document Date: 6/28/2018
• Virtual Doctors' Lounge Document Date:  12/02/2020  NEW