Welcome to Mercy Care

Starting October 1, Mercy Care will provide integrated care to residents of Gila and Pinal counties who have a serious mental illness (SMI) designation. This change is part of the ACC-RBHA expansion. Read more here.

You have many benefits and services you can use. You also have a wide choice of health care providers and community resources. This section explains those benefits and resources. You’ll find information about:

• Filing a complaint about your care
• Getting a member handbook or provider directory
• Autism spectrum disorder
• Pharmacy services

Make sure you read this section carefully. If you have any questions or need help with this website, call Mercy Care ACC-RBHA Member Services at 602-586-1841 or 1-800-564-5465; (TTY 711). Representatives are available 24 hours a day, 7 days a week. 

Services and support for living well

We care about you and your family. We want you to be healthy. We’re here to give you the support you need, when you need it. Your physical, behavioral and social needs affect your overall health. That’s our focus — your whole person.

We help you achieve your physical and behavioral health goals by getting to know you. And, we work with those around you as well, including your family, friends and community.

Anyone — any age, gender, income, race or religion — can have a behavioral health issue. It can affect how you think, feel and act. Sometimes, the issue is mild. Other times, it’s more serious and lasts longer. Either way, feeling better is always possible.

If you’re coping with a behavioral health issue, you’re not alone. We’re here to help.