Behavioral Health

Mercy Care serves members with general mental health and substance use (GMH/SU) concerns. There are many types of general mental health disorders, they may include depression or anxiety.

Substance use disorder means:

  • Using one or more substances
  • Overuse or dependency on a substance
  • Use, overuse or dependency on a substance that causes harm to your health
  • Use, overuse or dependency on a substance that causes harm to others

When a person has a co‑occurring disorder that means they are dealing with both a general mental health concern and a substance use disorder at the same time.

There are different services and providers available to members with GMHSU concerns. If you want to get connected to services, you can call Mercy Care at 602-263-3000 or toll-free 1-800-624-3879 (TTY/TDD 711). Member Services is available Monday through Friday, 7 a.m. to 6 p.m.

General Mental Health and Substance Use (GMH/SU) Providers

You start with these providers to access the behavioral health system. They complete a full assessment of the member. They work with the member and family to decide on the type of services needed.

Substance Abuse Block Grant (SABG) for non‑AHCCCS eligible members (Non‑Title 19)

This service is for those needing substance use disorder treatment who don’t qualify for Medicaid/AHCCCS. Several providers offer this treatment. They see pregnant and parenting women, women with dependent children and injection drug using females and males first.

SABG services aren’t just limited to these groups.

Psychiatric services and medication management

Psychiatric providers are usually at GMH/SU provider locations. Medication management and psychiatric evaluation services are decided on by the member in partnership with their clinical team.

Medication Assisted Treatment (MAT)

MAT is an alternative medication treatment for opioid substance use disorders. It’s used with counseling or behavioral therapies. Coordination of care between the MAT providers and other providers offers the best treatment options.

Substance use disorder residential treatment

Need is determined by clinical assessment. Criteria from the American Society of Addiction Medicine (ASAM) assessment are used to determine the need for this level of care.

Residential treatment varies from 60 to 120 days. It’s more intensive than outpatient treatment. Residential treatment is provided in the least restrictive setting.

Note: Some facilities are for men or women only.

Eating disorder treatment

These services are available as residential and intensive outpatient.

Note: Mercy Care RBHA members need prior authorization for residential eating disorder treatment.

Medication Assisted Treatment Providers

 

 

2nd Chance Treatment Centers – North Phoenix
16620 N. 40th Street Suite I-5 Phoenix, AZ 85032
Suboxone, Vivitrol, Subutex – Prescribe Only

2nd Chance Treatment Centers – Gilbert
2450 E. Guadalupe Rd Suite 103 Gilbert, AZ 85324
Suboxone, Vivitrol, Subutex – Prescribe Only

2nd Chance Treatment Centers – Maryvale
6535 W. Camelback Rd Suite 4 Phoenix, AZ 85033
Suboxone, Vivitrol, Subutex – Prescribe Only

BAART            
908 A W. Chandler Blvd., Chandler, 85225   
Methadone, Suboxone

Center for Behavioral Health, Inc.    
2123 E. Southern Ave Ste. 2, Tempe, 85282 
Methadone

Center for Behavioral Health Phoenix, Inc.   
1501 E. Washington St., Phoenix, 85034       
Methadone 

CleanSlate      
8410 W. Thomas Rd., Phoenix 85037           
Suboxone, vivitrol, and Subutex - Prescribe only 

CleanSlate      
15255 N 40th St, Phoenix, AZ 85032-4624    
Suboxone, vivitrol, and Subutex - Prescribe only

CleanSlate      
2451 E. Baseline Rd. Ste 430 Gilbert, AZ 85234
Suboxone, vivitrol, and Subutex - Prescribe only

Community Bridges - West Valley Access Point and Transition Point          
824 N. 99th Ave., Avondale, 85323
Methadone, Suboxone, Vivitrol/Naloxone

Community Bridges - East Valley Access Point and Transition Point (COE)
554 S. Bellview Mesa, AZ 85204
Methadone, Suboxone, Vivitrol/Naloxone

Community Bridges – Cactus
1520 E Pima Street, Phoenix, AZ 85034
Methadone, Suboxone, Vivitrol/Naloxone

Community Bridges – East Valley
460 North Mesa Dr.. Mesa, AZ 85021
Methadone, Suboxone, Vivitrol/Naloxone

 

Community Bridges- Stapley
1012 S Stapley Drive Mesa AZ 85204
Methadone, Suboxone, Vivitrol/Naloxone

Community Bridges - Central City Addiction Recovery Center (CCARC)
2770 E. Van Buren St., 85008, Phoenix
Methadone, Suboxone, Vivitrol/Naloxone

Community Bridges - Unscript          
8541 E. Anderson Dr. Suite 105, Scottsdale, 85255  
Methadone, Suboxone, Vivitrol/Naloxone

Community Medical Services
4527 N. 27th Ave Phoenix, AZ 85017
Methadone, Suboxone, Vivitrol/Naloxone

Community Medical Services
213 E. Monroe Buckeye, AZ 85326
Methadone, Suboxone, Vivitrol/Naloxone 

Community Medical Services
7830 N. 23rd Ave., Phoenix, AZ 85021
Methadone, Suboxone, Vivitrol/Naloxone

Community Medical Services
2930 E. Main St. Mesa, AZ 85213
Methadone, Suboxone, Vivitrol/Naloxone

Community Medical Services
10689 N. 99th Ave Peoria, AZ 85345
Methadone, Suboxone, Vivitrol/Naloxone

Community Medical Services
3825 N. 24th St. Phoenix, 85016
Methadone, Suboxone, Vivitrol/Naloxone

Community Medical Services (COE)
2301 W. Northern Ave, Phoenix, 85021        
Methadone, Suboxone, Vivitrol/Naloxone

Community Medical Services
6116 E. Arbor Ave Bldg. 1 Ste. 104, Mesa, 85206     
Methadone, Suboxone, Vivitrol/Naloxone

Connections Health Solutions
3333 North 7th Ave., Phoenix, AZ 85013       
Methadone, Suboxone 

Intensive Treatment Systems - West (COE)
4136 N. 75th Ave. Ste. 116, Phoenix, 85033  
Methadone, Suboxone, Vivitrol/Naloxone

Intensive Treatment Systems - North
19401 N. Cave Creek Rd. Ste. 18, Phoenix, 85024    
Methadone, Suboxone, Vivitrol/Naloxone

Intensive Treatment Systems - Main
651 W. Coolidge St., Phoenix, 85013 
Methadone, Suboxone, Vivitrol/Naloxone

Intensive Treatment Systems – San Tan
36375 N Gantzel Rd. #101 San Tan Valley, AZ 85140
Methadone, Suboxone, Vivitrol/Naloxone

New Hope Behavioral Health Center
215 S. Power Rd. Ste. 114, Mesa, 85206       
Methadone

Southwest Behavioral and Health Services   
1424 S. 7th Ave Bldg. C, Phoenix, 85007   
Methadone, Suboxone, Vivitrol 

Terros - Olive
Integrated 6153 W. Olive Ave, Glendale 85302  
Suboxone, Vivitrol 

Terros - 27th Ave Integrated
3864 N. 27th Ave Phoenix, AZ 85017
Suboxone, Vivitrol 

Valle del Sol   
334 W. 10th Place Mesa, AZ 85201
Methadone, Suboxone

Valle del Sol   
1209 S. 1st Ave, Phoenix, 85003        
Methadone, Suboxone

Behavioral Health Residential Facilities (BHRF) 

Admission is based on medical need as outlined in AHCCCS Medical Policy Manual (AMPM) - AMPM Policy 320-V.

Member has a diagnosed behavioral health condition, and has symptoms and behaviors necessary for a request for residential treatment. The behavioral health condition causing the significant functional and/or psychosocial impairment is shown in the assessment by the following:

  1. At least one area of significant risk of harm within the past three months as a result of:
    1. Suicidal/aggressive/self-harm/homicidal thoughts or behaviors without current plan or intent,
    2. Impulsivity with poor judgment/insight,
    3. Maladaptive physical or sexual behavior,
    4. Inability to remain safe within environment, despite environmental supports (i.e. informal supports), or
    5. Medication side effects due to toxicity or contraindications.

AND

  1. At least one area of serious functional impairment as evidenced by:
    1. Inability to complete developmentally appropriate self-care or self-regulation due to behavioral health condition(s),
    2. Neglect or disruption of ability to attend to majority of basic needs, such as personal safety, hygiene, nutrition, or medical care,
    3. Frequent inpatient psychiatric admissions, or legal involvement due to lack of insight or judgment associated with psychotic or affective/mood symptoms or major psychiatric disorders,
    4. Frequent withdrawal management services, which can include but are not limited to, detox facilities, MAT, and ambulatory detox,
    5. Inability to independently self-administer medically necessary psychotropic medications despite interventions such as education, regimen simplification, daily outpatient dispensing, and long-acting injectable medications, or
    6. Impairments persisting in the absence of situational stressors that delay recovery from the presenting problem.
  2. A need for 24 hour behavioral health care and supervision to develop adequate and effective coping skills that will allow the member to live safely in the community,
    1. Anticipated stabilization cannot be achieved in a less restrictive setting,
    2. Evidence that appropriate treatment in a less restrictive environment has not been
    3. successful or is not available, therefore warranting a higher level of care, and
    4. Member agrees to participate in treatment. In the case of those who have a Health Care Decision Maker (HCDM), including minors, the HCDM also agrees to, and participates as part of, the treatment team. Agreement to participate in treatment is not a requirement for individuals who are court ordered to a secured BHRF.

Substance use disorder residential treatment

Need is determined by clinical assessment. Criteria from the American Society of Addiction Medicine (ASAM) assessment are used to determine the need for this level of care.

Residential treatment varies from 60 to 120 days. It’s more intensive than outpatient treatment. Residential treatment is provided in the least restrictive setting.

Note: Some facilities are for men or women only.