Behavioral Health

Mercy Care serves members with general mental health and substance use (GMH/SU) concerns. There are many types of general mental health disorders, they may include depression or anxiety.

Substance use disorder means:

  • Using one or more substances
  • Overuse or dependency on a substance
  • Use, overuse or dependency on a substance that causes harm to your health
  • Use, overuse or dependency on a substance that causes harm to others

When a person has a co‑occurring disorder that means they are dealing with both a general mental health concern and a substance use disorder at the same time.

There are different services and providers available to members with GMHSU concerns. If you want to get connected to services, you can call Mercy Care at 602-263-3000 or toll-free 1-800-624-3879 (TTY/TDD 711). Member Services is available Monday through Friday, 7 a.m. to 6 p.m.

Mercy Care Complete Care serves members with general mental health and substance use (GMH/SU) concerns.

There are many types of general mental health disorders, they may include depression or anxiety.

Substance use disorder means:

  • Using one or more substances
  • Overuse or dependency on a substance
  • Use, overuse or dependency on a substance that causes harm to your health
  • Use, overuse or dependency on a substance that causes harm to others

When a person has a co‑occurring disorder that means they are dealing with both a general mental health concern and a substance use disorder at the same time.

There are different services and providers available to members with GMHSU concerns. If you want to get connected to services, you can call Mercy Care Complete Care Monday through Friday, 7 a.m. to 6 p.m. Just call 602-263-3000 or toll-free 1-800-624-3879 (TTY/TDD 711).

General Mental Health and Substance Use (GMH/SU) Providers

You start with these providers to access the behavioral health system. They complete a full assessment of the member. They work with the member and family to decide on the type of services needed.

Substance Abuse Block Grant (SABG) for non‑AHCCCS eligible members (Non‑Title 19)

This service is for those needing substance use disorder treatment who don’t qualify for Medicaid/AHCCCS. Several providers offer this treatment. They see pregnant and parenting women, women with dependent children and injection drug using females and males first.

SABG services aren’t just limited to these groups.

Psychiatric services and medication management

Psychiatric providers are usually at GMH/SU provider locations. Medication management and psychiatric evaluation services are decided on by the member in partnership with their clinical team.

Medication Assisted Treatment (MAT)

MAT is an alternative medication treatment for opioid substance use disorders. It’s used with counseling or behavioral therapies. Coordination of care between the MAT providers and other providers offers the best treatment options.

Substance use disorder residential treatment

Need is determined by clinical assessment. Criteria from the American Society of Addiction Medicine (ASAM) assessment are used to determine the need for this level of care.

Residential treatment varies from 60 to 120 days. It’s more intensive than outpatient treatment. Residential treatment is provided in the least restrictive setting.

Note: Some facilities are for men or women only.

Eating disorder treatment

These services are available as residential and intensive outpatient.

Note: Mercy Care RBHA members need prior authorization for residential eating disorder treatment.

Medication Assisted Treatment Providers

 

Medication Assisted Treatment Centers
BAART            
908 A W. Chandler Blvd., Chandler, 85225   
Methadone

Center for Behavioral Health, Inc.    
2123 E. Southern Ave Ste. 2, Tempe, 85282 
Methadone

Center for Behavioral Health Phoenix, Inc.   
1501 E. Washington St., Phoenix, 85034       
Methadone 

CleanSlate      
8410 W. Thomas Rd., Phoenix 85037           
Suboxone, vivitrol, and Subutex - Prescribe only 

CleanSlate      
15255 N 40th St, Phoenix, AZ 85032-4624    
Suboxone, vivitrol, and Subutex - Prescribe only

CleanSlate      
2451 E. Baseline Rd. Ste 430 Gilbert, AZ 85234
Suboxone, vivitrol, and Subutex - Prescribe only

Community Bridges - West Valley Access Point and Transition Point          
824 N. 99th Ave., Avondale, 85323
Suboxone, Vivitrol/Naloxone

Community Bridges - Central City Addiction Recovery Center (CCARC)      
2770 E. Van Buren St., 85008, Phoenix (waiting on licensing for methadone)
Suboxone, Vivitrol/Naloxone

Community Bridges - Unscript          
8541 E. Anderson Dr. Suite 105, Scottsdale, 85255  
Suboxone, Vivitrol/Naloxone 

Community Medical Services
3825 N. 24th St. Phoenix, 85016
Methadone, Suboxone, Vivitrol 

Community Medical Services
2301 W. Northern Ave, Phoenix, 85021        
Methadone, Suboxone, Vivitrol 

Community Medical Services
6116 E. Arbor Ave Bldg. 1 Ste. 104, Mesa, 85206     
Methadone, Suboxone, Vivitrol 

Connections Health Solutions
3333 North 7th Ave., Phoenix, AZ 85013       
Methadone , Suboxone 

Intensive Treatment Systems
4136 N. 75th Ave. Ste. 116, Phoenix, 85033  
Methadone 

Intensive Treatment Systems
19401 N. Cave Creek Rd. Ste. 18, Phoenix, 85024    
Methadone 

Intensive Treatment Systems
651 W. Coolidge St., Phoenix, 85013 
Methadone 

New Hope Behavioral Health Center
215 S. Power Rd. Ste. 114, Mesa, 85206       
Methadone

Southwest Behavioral and Health Services   
1424 S. 7th Ave Bldg. C, Phoenix, 85007   
Suboxone, Vivitrol 

Terros - Olive Integrated
6153 W. Olive Ave, Glendale 85302  
Suboxone, Vivitrol 

Valle del Sol   
509 S. Rockford Dr. Tempe, AZ 85281
Methadone 

Valle del Sol   
1209 S. 1st Ave, Phoenix, 85003        
Methadone/Suboxone