Elderly, Physically Disabled - Long Term Care for Members

Thank you for choosing Mercy Care. We look forward to helping you meet your health care needs.

Support when it matters most

Mercy Care is proud to continue to serve Elderly, Physically Disabled (EPD) Long Term Care (LTC) members in Maricopa, Gila, Pima, and Pinal counties. As a Mercy Care Elderly Physically Disabled Long Term Care (EPD-LTC) member you receive benefits as part of the Arizona Long Term Care System (ALTCS) program. Our top priority is giving you the best service we can.

Member Services

We can answer your questions about benefits, help with finding or choosing a doctor, and solve problems in getting health care services.

Mercy Care Long Term Care member services representatives are available to help you Monday-Friday, 7 a.m. - 6 p.m. Please call 602-263-3000 or toll-free 1-800-624-3879 (TTY/TDD) 711.


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Get help with your application

Benefit Eligibility Triage and Education (BETE) can help anyone in the community with their long term care benefit eligibility questions. Call 855-477-9896 or visit www.Ask4BETE.com to get support.