If you or a member is enrolled in Mercy Care’s DDD Program, be sure to understand your benefits. In addition to all of Mercy Care’s regular benefits, members enrolled with DDD have the following additional benefits:
- Adaptive aids, which may include traction equipment, feeding aids (such as trays for wheelchairs), helmets, toileting aids, transfer aids and more. Once the primary care physician has determined that an adaptive aid is needed, the aids may be provided by Mercy Care or the state’s Division for Developmental Disabilities, or you may purchase them.
- Incontinence briefs, including pull-ups, are covered for members who are over 3 years of age to prevent skin breakdown and to enable participation in social, community, therapeutic and educational activities.
Dental services for DD members 21 years of age or older: DD members 21 years of age or older may receive medically necessary dental benefits up to $1,000 per contract year (October 1‑ September 30). This coverage includes dentures. Emergency dental services for members 21 years of age and older are limited to $1,000 per adult member per contract year.
Dental services for DD members under the age of 21: Mercy Care covers all medically necessary dental services including emergency dental services, dental screening, preventive services, and therapeutic dental services.
If you have any questions, please call Mercy Care Member Services at 602-263-3000 or 1-800-624-3879 (TTY/TDD 711), Monday through Friday from 7 a.m. to 6 p.m. Find a dentist online.
Once a member has been accepted into the DDD Program, you can learn more about these services, how to find a doctor and more by contacting the DDD Liaison. You can reach the liaison by calling Member Services at 602-262-3000 or toll-free 1-800-624-3879. Hearing impaired (TTY/TDD 711).