Mercy Care DCS CHP Members

Welcome to the Mercy Care Department of Child Safety Comprehensive Health Plan

The Mercy Care Department of Child Safety Comprehensive Health Plan (Mercy Care DCS CHP) is a program administered by the Arizona Department of Child Safety (DCS). Mercy Care DCS CHP is the health plan for Arizona's children and youth placed in out-of-home care.

Mercy Care DCS CHP replaced CMDP on April 1, 2021. Children in foster care can access the same covered services with Mercy Care DCS CHP as they did with CMDP and the Regional Behavioral Health Authorities (RBHAs).

Members are enrolled with Mercy Care DCS CHP by their custodial agency (the agency that placed them in out-of-home care). Custodial agencies are:

  • Arizona Department of Child Safety (DCS)
  • Arizona Department of Juvenile Corrections (ADJC)
  • Administrative Office of the Court/ Juvenile Probation Office (AOC/JPO)

Member services

We can answer your questions about benefits, help with finding or choosing a doctor, and solve problems in getting health care services.

Mercy Care Member Services representatives are available to help you Monday through Friday, 8 a.m. - 5 p.m. at 602-212-4983 or 1-833-711-0776 (TTY 711)

Nurse line
Our nurse line is available 24 hours a day/ 7 days a week to answer general medical questions.
Call Mercy Care Member Services at 602-212-4983 or 1-833-711-0776 (TTY 711), and select the “speak to a nurse” option.

Children’s Services Liaison
Our children's services liaison can help you navigate the health care system or access services. Just call Camilla Parker at 480-322-0114 or email

24/7 Crisis Line
Someone can help you 24 hours day, 7 days a week to provide crisis help, support and referrals. 
1-844-534-4673 or 1-844-534-HOPE