Request for Medicare prescription drug coverage determination
This form may be sent to us by mail or fax:
Mercy Care Advantage
Part D Coverage Determination
4500 E. Cotton Center Blvd.
Phoenix, AZ 85040
You may also ask us for a coverage determination by phone at 602-586-1730 or 1-877-436-5288 (TTY 711) or through our website. We are available 8:00 a.m. - 8:00 p.m., 7 days a week.
Fill out the Coverage Determination form online.
You can also fill out the form in Spanish.
Who may make a request: Your prescriber may ask us for a coverage determination on your behalf. If you want another individual (such as a family member or friend) to make a request for you, that individual must be your representative. Contact us to learn how to name a representative.