Become a Member

Get connected to long term care services.


Our Elderly, Physically Disabled Long-Term Care plan is for members of all ages who need ongoing care.

Coping with a long-term illness or disability isn't easy. It can put a strain on you and your loved ones. We can help.

As a member of Mercy Care, you will:

  • Have your own case manager.
  • Choose the type of services you need.  They can be in your own home, in an assisted living facility or in a nursing home. 
  • Have someone to call to answer your questions.
  • Choose a doctor from our wide network.

Apply online

You can apply through Arizona Health Care Cost Containment System (AHCCCS). To apply for Long Term Care, call or visit an Arizona Long Term Care office. You can also download an application in English or una Solicitud en Español from the AHCCCS website.

Visit AHCCCS to learn if you are eligible for services and how to enroll.

BETE logo

Get help with your application

Benefit Eligibility Triage and Education (BETE) can help anyone in the community with their long term care benefit eligibility questions. Call 855-477-9896 or visit to get support.


The Long Term Care welcome video series discusses some covered plan benefits and services as well as safety tips for senior adults.

Play All Videos English / Spanish


Need language help?

You can get all our printed materials in other formats. You pay nothing for these materials. This includes your member handbook and provider directory. You can also get info in languages other than English. Call us at 602-263-3000 or 1-800-624-3879 (TTY 711).